105T Communication skills Theory Notes, PDF, Books, Downloads

UNIT I Communication Skills

Introduction, Definition,

The Importance of Communication,

The Communication Process: Source, Message, Encoding, Channel, Decoding, Receiver, Feedback, Context

Barriers to communication

Physiological Barriers,

Physical Barriers,

Cultural Barriers,

Language Barriers,

Gender Barriers,

Interpersonal Barriers,

Psychological Barriers,

Emotional barriers

Perspectives in Communication

Introduction,

Visual Perception,

Language Perception,

Other factors affecting our perspective – Past Experiences, Prejudices, Feelings, Environment

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UNIT II Elements of Communication

Introduction,

Face to Face Communication:
Tone of Voice,
Body Language (Non-verbal communication),
Verbal Communication,
Physical Communication

Communication Styles

Introduction,

The Communication Styles Matrix with examples for each –
Direct Communication Style,
Spirited Communication Style,
Systematic Communication Style,
Considerate Communication Style

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UNIT III

Basic Listening Skills: An Introduction,

Self-Awareness,

Active Listening,

Becoming an Active Listener,

Listening in Difficult Situations

Effective Written Communication

Introduction,

When and When Not to Use Written Communication –
Complexity of the Topic,
Amount of Discussion’ Required,
Shades of Meaning,
Formal Communication

Writing Effectively

Subject Lines,

Put the Main Point First,

Know Your Audience,

Organization of the Message

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UNIT IV

Interview Skills

Purpose of an interview,

Do’s and Dont’s of an interview

Giving Presentations

Dealing with Fears,

Planning your Presentation,

Structuring Your Presentation,

Delivering Your Presentation,

Techniques of Delivery

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UNIT V Group Discussion

Introduction,

Communication skills in group discussion,

Do’s and Dont’s of group discussion

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Recommended Books: (Latest Edition)

1. Basic communication skills for Technology, Andreja. J. Ruther Ford, 2nd Edition, Pearson Education, 2011
2. Communication skills, Sanjay Kumar, Pushpalata, 1stEdition, Oxford Press, 2011
3. Organizational Behaviour, Stephen .P. Robbins, 1stEdition, Pearson, 2013
4. Brilliant- Communication skills, Gill Hasson, 1stEdition, Pearson Life, 2011
5. The Ace of Soft Skills: Attitude, Communication and Etiquette for success, Gopala Swamy Ramesh, 5thEdition, Pearson, 2013
6. Developing your influencing skills, Deborah Dalley, Lois Burton, Margaret, Green hall, 1st Edition Universe of Learning LTD, 2010
7. Communication skills for professionals, Konar nira, 2ndEdition, New arrivals – PHI, 2011
8. Personality development and soft skills, Barun K Mitra, 1stEdition, Oxford Press, 2011
9. Soft skill for everyone, Butter Field, 1st Edition, Cengage Learning india pvt.ltd, 2011
10. Soft skills and professional communication, Francis Peters SJ, 1stEdition, Mc Graw Hill Education, 2011
11. Effective communication, John Adair, 4thEdition, Pan Mac Millan,2009
12. Bringing out the best in people, Aubrey Daniels, 2ndEdition, Mc Graw Hill, 1999

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First Year B Pharm Notes, Syllabus, Books, PDF Subjectwise/Topicwise

First Year B Pharm Notes, Syllabus, Books, PDF Subjectwise/Topicwise

F Y B Pharm Sem-I	S Y B Pharm Sem-II
BP101T Human Anatomy and Physiology I Theory	BP201T Human Anatomy and Physiology II – Theory
BP102T Pharmaceutical Analysis I Theory	BP202T Pharmaceutical Organic Chemistry I Theory
BP103T Pharmaceutics I Theory	BP203T Biochemistry – Theory
BP104T Pharmaceutical Inorganic Chemistry Theory	BP204T Pathophysiology – Theory
BP105T Communication skills Theory	BP205T Computer Applications in Pharmacy Theory
BP106RBT Remedial Biology	BP206T Environmental sciences – Theory
BP106RMT Remedial Mathematics Theory	BP207P Human Anatomy and Physiology II Practical
BP107P Human Anatomy and Physiology Practical	BP208P Pharmaceutical Organic Chemistry I Practical
BP108P Pharmaceutical Analysis I Practical	BP209P Biochemistry Practical
BP109P Pharmaceutics I Practical	BP210P Computer Applications in Pharmacy Practical
BP110P Pharmaceutical Inorganic Chemistry Practical
BP111P Communication skills Practical
BP112RBP Remedial Biology Practical

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Suggested readings:

• ER20-15T Social Pharmacy Theory Syllabus Notes PDF MCQ
• BP111P Communication skills Practical
• BP205T Computer Applications in Pharmacy
• BP106RMT Remedial Mathematics Theory
• BP701T. INSTRUMENTAL METHODS OF ANALYSIS Theory

Recommended readings

• Social Pharmacy Practical D Pharm

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