Communication Skills: Introduction, Definition
Communication skills refer to the ability to effectively convey information, thoughts, and feelings to others through various modes of communication, such as spoken words, written text, body language, and visual aids.
Effective communication skills involve not only the ability to express oneself clearly and confidently but also to listen actively, understand the perspectives of others, and respond appropriately. Good communication skills are essential in both personal and professional settings, as they play a crucial role in building and maintaining relationships, resolving conflicts, negotiating, and influencing others.
Communication skills include verbal communication, which involves using language to convey a message, and nonverbal communication, which includes body language, facial expressions, and tone of voice. Effective communicators are able to use both verbal and nonverbal communication to convey their message accurately and clearly.
In summary, communication skills are an essential set of skills that enable individuals to effectively interact with others, express themselves, and understand the perspectives of others.
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