Basic communication: Meeting People (Communication skills Practical)
Aim:
To study and learn basics of communication skills in the meeting with peoples ?
Theory:
Meetings are tools for accomplishing work. The work to be done can include decision making, information gathering or problem solving.
Meetings are also excellent venues for recognition or celebrations. A poor use of meetings is dissemination of information or regular reports that are better suited to other means of communication. A successful meeting begins with good preparation. This increases the likelihood that team members will attend and actively participate, and leave feelings that something valuable was accomplished. Timely follow-up after a meeting ensures the work accomplished in the meeting is not lost.
[A] Types of Meetings
- Formal
- Semi-formal
- Informal
Purpose
Information-giving
Decision-making
Problem solving
[B] Planning for meetings
Purpose of meeting
Notice of meeting Agenda
Venue\setting
Seating arrangement
Audio-visual equipment
[C] Meeting Participants
Chairperson
Secretary
Meeting members
Roles and duties of participants before, during and after the meeting
[D] Good meeting manners
Professional appearance
Positive body language Contribute effectively
actively Handle conflict or disagreement professionally
Give constructive criticism and avoid destructive criticism
Take turns when speaking in a meeting
Arrive prepared and on time for meeting
[E] Barriers to effective meetings
Poor verbal skills
Inappropriate nonverbal skills(e.g. body language)
Poor listening skills
Unwillingness to participate
[F] Follow-Up of Meeting
Minutes of meeting
Purpose of minutes of meeting
Format Writing style & language
First Year B Pharm Notes, Syllabus, Books, PDF Subjectwise/Topicwise
First Year B Pharm Notes, Syllabus, Books, PDF Subjectwise/Topicwise
Suggested readings:
