E-Mail etiquette
Aim:
To learn and study e-mail
E-mail components
An e-mail page contains three parts; instruction tools, message header and the message body.
- The instruction tools include folder like :
Check mail
Inbox
Sent mails
Trash
Bulk mails/ spam
Replay
Previous page, next-page and last page. The message header includes:
From
To
Subject
Cc
Bcc
Date:
The date line indicates the day, month, year, and the exact time. It appears automatically.
Date: sat, 6 month 2006 12:58:20:+0100 (BST)
From:
The from line contains the senders name and e-mail address. The name does not include any personal tittle such as Mr, Mrs, and Ms and Dr. While sending an e. mail message, the return address usually appears automatically.
Example:
From: “Ram singh” ramsingh@mbu.edu.com
Subject:
The subject line summarizes the topic of the e-mail in a few words. It includes clear and complete information about the theme of the e-mail in pharse form.
Cc:
The cc line may include the e-mail address of anyone who is to receive copy of the e-mail message. It is an optional line.
BCC:
The BCC line may include the e-mail address of anyone who is to receive a blind copy of the e-mail message.
Guidelines for writing and sending e-mails
E-mail: inbox
Date: Sun 4, February 2018 16: 24: 20: +0.100
From: xxxx828@gmail.com
To: yyyy234@gmail.com
Subject: E – mail writing Guidelines
Please note and follow the guidelines below concerning the writing of company e–mail messages.
- Addresses
Address of the recipients written very carefully as even a minute variation result in failure of sending the message. - Subject
Give the message a subject/title. E-mail message without a subject may not be opened because of a fear of viruses. Also write a subject line that accurately describes the content.
Keep the subject short and clear but avoid such heading as: ‘Employment Application’, ‘Emergency Meeting’. - Greetings
Start with clear indication with a greeting. It is becoming quite common to write the greeting without a comma, e.g. Dear Miss Lawson. - Purpose
Start with a clear indication of what the message is about in the first paragraph. Give details in the following paragraph(s) make sure that the final paragraph indicates what should happen next. For example, I will send a message to your office on Tuesday morning to collect the faulty goods. - Action
Any action that you want the reader to do should be clearly describe using polite phrases. Subordinates should use expressions such as ‘could you…..’ or ‘I would be grateful if… .’Superior staff should also use polite phrases, for example, please………’ - Attachments
As attachments can transmit viruses, try not to use them, unless you are sending complicated documents. - Ending
End the message in a polite way. Common ending are; Yours sincerely, best wishes, Regards, etc - Names
Include your name at the end of the message. It is most common to receive an e-mail which does not include the name of the sender. The problem is that often the e-mail address of the sender does not indicate exactly who it is from, e.g. 039176r@mbu.edu.in
Example mail:
From: varun@mbu.edu.in
To: pragi@yahoo.co.in
Subject: IPC Conference
Dear Sir,
We are please to inform you that your presentation for the 8th Annual IPC annual conference to be held at Chandigarh, Dec 21-23, 2017, has been accepted. Further details about the schedule for you presentation will follow. Please note that all presenters must pay for membership of IPC conference. Depending on your place of employment- and pre- register for the conference.
The last day for the early registration is the 18th of December, 2017, and the last date for pre- registration is the 27th of sept, 2017. See the IPC website for accommodation information and the downloadable copy of the conference Registration form. You can register for the conference and membership fees on this form.
Regards,
xxxxxx
Report:
Thus E-mail etiquette was learned and studied
First Year B Pharm Notes, Syllabus, Books, PDF Subjectwise/Topicwise
Suggested readings:
