Basic communication: Do’s and Dont’s (Communication skills Practical)
Aim
To study do’s and don’ts of basic communication skills.
DO’s
- Do plan ahead to determine the messages you want to communicate.
- Do make sure the timing is right if you need to speak to an employee or a manager.
- Do communicate from a position of strength. Get your facts straight before you speak.
- Do make sure your statements are clear and free of unnecessary jargon.
- Do take responsibility for ensuring that what you say is understood by the audience or listener. Ask for feedback from listeners and provide clarification before completing the discussion.
DONT’s
- Don’t assume that an audience shares your interest in the subject. Think about how you can make the listener care about what you have to say.
- Don’t let personal feelings interfere in business or professional matters. Watch your body language for any signs that can be translated as hostile or that may cause discomfort for your listeners.
- Don’t assume that an audience will understand your main thoughts on a subject spell out your thinking clearly but without being condescending.
- Don’t be afraid to make changes if you are presented with new information or a different point of view. Remember that communication is a two way street with strong leadership. Communication skills you can gain the buy in others, build trust and inspire loyalty. Learn practical techniques for shaping your leadership messages.
Report:
Do’s and Don’ts of basic communication skill was studied.
First Year B Pharm Notes, Syllabus, Books, PDF Subjectwise/Topicwise
Suggested readings:
